Question 1

How quickly can you fix my remote problems?

Accepted Answer

We can typically resolve remote control issues the same day you call. Most remote problems are caused by dead batteries, signal interference, or programming issues that our technicians can fix on the spot. For more complex antenna or receiver issues, we carry replacement parts on our service vehicles. In most cases, you'll have a fully working remote within 1-2 hours of our arrival.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control issues can stem from several causes: dead or weak batteries (most common), signal interference from nearby electronics or LED lights, damaged antenna on the opener unit, worn-out remote buttons, or programming errors. Environmental factors like extreme temperatures can also affect remote performance. Our diagnostic process identifies the exact cause so we can provide the most cost-effective solution.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options with competitive rates and terms ranging from 6 to 60 months. Many of our customers qualify for 0% interest promotions. During your free estimate, we'll discuss all available financing options and help you find a payment plan that fits your budget.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours from start to finish. This includes removal of your old door, installation of the new door and hardware, opener setup (if included), and a thorough testing of all safety features. Custom or oversized doors may take slightly longer. We always aim to complete the job in one visit.

Question 5

What's included in your 1-year warranty?

Accepted Answer

Our 1-year warranty covers all parts and labor for any issues related to our installation or repair work. This includes springs, cables, rollers, hinges, and opener components we install or repair. If anything we worked on fails within a year, we'll fix it at no additional cost. We also honor all manufacturer warranties on new doors and openers.

Question 6

Do you service commercial garage doors?

Accepted Answer

Absolutely! We service commercial and industrial garage doors of all types and sizes. This includes roll-up doors, sectional steel doors, fire-rated doors, and high-speed doors. Our commercial clients receive priority scheduling and we offer maintenance contracts for businesses that need regular service.

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